First General Services (FGS) of Northeastern Pennsylvania is a full service construction company that specializes in fire and water restoration. This firm provides full restoration services for insureds and their insurance casualty companies - from start to finish.  FGS was established in 1972 as a building and remodeling contractor. FGS has built hundreds of homes, several housing developments,  both commercial and residential, and became a member of First General Services in 1983. First General Services is the largest group of fire and water damage specialists in the world. 

With First General Services, ONE CALL CAN DO IT ALL!!

 

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ASCR International CODE OF ETHICS

   We, the owners, managers and employees of this firm are proud of our profession and professionalism we display in the cleaning and restoration work we perform.

   We are committed to our obligation in providing the best possible service to all our customers.

   We believe that all our transactions should be fair and honest. We pledge to steadfastly avoid any false or misleading representation of our products or services.

   We value our place in the community and recognize our responsibilities as local business people.

   We support the aims and objectives of the Association of Specialists in Cleaning and restoration and participate in efforts toward advancement of our industry through its programs and services.

   We therefore subscribe to this Code of Ethics and will conduct our business affairs accordingly.

• On-call emergency services available 24/ 7

• Emergency service water extraction/ flooding

• Emergency service roofs

• Emergency service board-ups

• Emergency heating

• Fire damage restoration

• Soot & smoke odor control

• Board up service

• Mold Remediation

• Contents cleaning

• Pack out contents

• Climate controlled storage

• Crime scene clean up

• Oil spill clean up

• Vandalism/ graffiti removal

• Water/ flood/ sewage damage

• Dry out services

• Demolition & disposal

• Electronics cleaning

• Dry cleaning

• Carpet & upholstery cleaning

• Carpet installation

• Chimney Inspections (using Chim-Scan)

• Roof Inspections

• Masonry & tile

• Carpentry, roofing & siding

• Furniture repair & refinishing

• Cabinet repair & refinishing

• Insured: Immediate contact to set appointment.

• Adjuster: Estimate and digital pictures faxed within 72 hours, followed by a hard copy in the mail.

• Insurance Co. Oriented: We will not include items in the estimate not related to the loss. We will not submit the scope to the insured until approved by the adjuster.

• 1 Year Warranty: Warranty on labor.

• Computer Estimating Services: Xactimate/Xactnet benefits and pricing. All contacts related to claim are maintained in computer diary.

• Customer Satisfaction Program: The job is not completed without a positive satisfaction form monitored and approved by management. Copies of satisfaction forms mailed to Insurance Co/Agent.

• Additional Capabilities and Achievements:
  Fully equipped shop for millwork, cabinetry & moldings
  Heated storage & warehouse facilities
  Authorized AHRENS chimney lining installer
  Video chimney inspection with CHIM SCAN
  National award winning home builder 1992
  National top 500 remodeler 1991/92/93/94/95/96/97
  Only qualified ASCR dealer in N.E. Penna.
  Free digital color photos of property damage

Northeastern & Central Pennsylvania including:

 

Luzerne, Lackawanna, Carbon, Monroe, Pike, Wayne, Wyoming, Susquehanna, Columbia, Schuylkill, Lycoming, Union, Snyder, and Northumberland counties.

• Certified Restorers on staff. 

• Certified mold remediator on staff.

• Certified staff in fire & smoke restoration, carpet cleaning, water damage restoration, odor control, & upholstery cleaning. 

• Certified installers of Ahrens Chimney Technique. 

• Certified installers of Armstrong Ceiling Products.

• Certified Pack Out Inventory Program (P.O.I) users.

ASCR  Association Of Specialists in Cleaning & Restoration

CUCI  Carpet & Upholstery Cleaning Institute

DSI  Drapery Specialists Institute

NIFR  National Institute of Fire Restoration

NIRC  National Institute of Rug Cleaning

IICRC  Institute of Inspection Cleaning & Restoration Certification